Meet and greet an endangered African penguin!

african penguin

At the Zoo’s Penguin Coast exhibit you can see penguins, closer than ever. Geteven closerat a special Penguin Encounter. It’s your chance to meet and greet endangered African penguins at the Zoo’s Penguin Embassy. Take part in an intimate, 20-30 minute tour with a guided keeper experience, special photo opportunities, and up-close penguin interaction (think selfies).


Tour Times:
March – October:
  • Weekdays, 11am & 2pm
  • Saturdays & Sundays, 11am, 12pm & 2pm
November – December:
  • Weekdays 2pm only
  • Saturdays & Sundays, 11am & 2pm*
January – February:
  • Mondays & Fridays, 11am & 2pm
  • Saturdays & Sundays, 11am, 12pm & 2pm
Tour length:
  • 20-30 minutes
Group Size:
  • No more than eight (8) guests per tour

* Special Exception: December 26 – January 1 tours will operate daily at 11am & 2pm; Saturdays & Sundays, 11am, 12pm & 2pm.


Adults and children 2 and over:

  • $49 for Zoo Members
  • $59 for Non-members*
  • One ticket required per guest.
  • Purchase online, in advance, or at any Zoo ticketing location.
  • Same-day tours can be purchased if space is still available.

Schedule a Penguin Encounter

Gift a Penguin Encounter

*Prices do not include Zoo admission. If you’re not a Zoo member, you’ll need to purchase admission tickets in advance or at the Zoo’s Main Gate on the day of your visit.

Zoo members, to receive your ticket discount you must first register on the Zoo’s online store. Click below to register if you don’t already have an account. Once you do, you’ll automatically receive your Penguin Encounter discounts at checkout.

Create Member Account


Gift the chance to meet and greet endangered African penguins at the Zoo’s Penguin Embassy to someone special. Your Gift Encounter will include a printed certificate with instructions for scheduling. Guests will have one year from date of purchase to schedule their tour.

***Please note that this is not the actual date and time of the tour. Once you purchase your Gift Penguin Encounter, you will receive a gift certificate in the mail to the address of your choice. The gift recipient will then need to call 443.992.4585 or email in order to choose a specific date and time for their encounter.

Gift a Penguin Encounter

Important Tour Guidelines & Information:
  • Tours begin promptly at stated time. Once a tour has begun, additional guests will not be permitted due to safety.
  • Penguin Encounter tickets cannot be returned or refunded. Tours are non-transferrable and tickets cannot be used for a different tour date or time due to lateness.
  • Reservations may be changed up to 72 hours before the scheduled tour and are subject to a $15 Administrative Change Fee. Changes are not permitted within 72 hours of scheduled tour. Contact us at or call 410-396-7102.
  • If your group has less than 8 guests you may share your experience with others.
  • Tours are available on a first-come, first-serve basis and fill up quickly. You may need to select another tour date and time if your preferred tour is not available.
  • Closed-toed shoes are recommended for tour guests.
  • Not recommended for children under 5 years of age. Adults may be asked to hold children for the duration of the tour.
  • Children under 13 years of age must be accompanied by a ticketed adult.
  • Tours can accommodate guests using wheelchairs; however, strollers are not permitted.
  • Service animals are not permitted on tours.
  • Tours are weather, staff and penguin dependent. The Zoo reserves the right to cancel a tour or end a tour for any reason, including guest behavior.

Penguin Encounter Questions?

Call 410-396-7102 from 10am-4pm daily or email